πŸ“˜TOEIC 700 Practice
TOEIC 700 Β· LESSON 13 OF 20

Health, Insurance & Employee Benefits

TOEIC Skills Practiced: Listening Parts 3–4 Β· Reading Parts 5–7 | Grammar Focus: Modals of Possibility & Certainty

🎯 TOEIC 700 Level πŸ“– 10 Key Words πŸ“ Parts 5–7 + Listening
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πŸ”₯ Warm-Up (5 minutes)

  • What kind of health benefits does your company offer, or what would you like it to offer?
  • Why do you think wellness programs have become popular at workplaces?

πŸ“– Key Vocabulary

EnglishTypeExample Sentence
health insurancen.The company provides health insurance for all full-time employees.
premiumn.Monthly premiums increased slightly this year.
claimn./v.She filed a claim after her hospital visit.
coveragen.The policy offers coverage for dental and vision care.
deductiblen.Employees must pay a deductible before insurance covers the rest.
sick leaven.He took two days of sick leave last week.
wellness programn.The wellness program includes free gym memberships.
dependentn.You can add dependents to your family insurance plan.
reimbursementn.Employees can request reimbursement for medical expenses.
enrollmentn.Open enrollment for benefits begins next Monday.

🧠 Grammar / Strategy Focus

πŸ“

Modal verbs express degrees of possibility and certainty. Use may or might for something that is possibly true (β€œThe claim may take two weeks to process”). Use must have + past participle for a confident guess about the past based on evidence (β€œShe must have submitted the form already, since the confirmation came”). Use can't have + past participle to say something is almost certainly not true about the past (β€œHe can't have received the email, because he hasn't replied”).

✏️ Part 5 Practice

Incomplete Sentences

Question 1
The HR department ______ update the enrollment deadline, so employees should check the portal regularly.
(A)may
(B)must
(C)can't
(D)shall have
Question 2
Based on the receipt, she ______ the deductible in cash.
(A)must pay
(B)must have paid
(C)must paid
(D)must be paid
Question 3
He ______ the wellness seminar, because his badge wasn't scanned at the entrance.
(A)can't have missed
(B)can't miss
(C)can't missed
(D)couldn't missing
Question 4
The insurance company ______ approve the claim within ten business days.
(A)might
(B)must has
(C)could has
(D)may to
Question 5
Given how busy the clinic was, the reimbursement ______.
(A)may have been delayed
(B)may delayed
(C)may delaying
(D)may to be delayed

πŸ“ Part 6 Practice

Text Completion (Subject: 2026 Benefits Open Enrollment)

To: All Employees

From: Human Resources

Re: 2026 Benefits Open Enrollment

Open enrollment for next year's health benefits will begin on November 1 and close on November 15. During this period, employees (1) update their coverage, add dependents, or change their insurance plan. If you do not make any changes, your current plan (2) automatically renew. Employees who wish to enroll in the new wellness program should complete the online form by November 10. Anyone with questions about premiums or deductibles (3) contact the benefits office directly. Please note that requests submitted after November 15 (4) be processed until the following enrollment period.

Human Resources Department

Blank (1)
(A)may
(B)mays
(C)maying
(D)is may
Blank (2)
(A)will
(B)would
(C)is
(D)has
Blank (3)
(A)should
(B)shoulding
(C)shoulds
(D)is should
Blank (4)
(A)will not
(B)will not have
(C)would not to
(D)not will

πŸ“° Part 7 Practice

Reading Comprehension

Starting next month, the company will introduce a new wellness program designed to support employees' physical and mental health. The program includes free annual health checkups, discounted gym memberships, and access to an online counseling service. Employees who complete a health assessment before the end of the quarter will also receive a small bonus added to their benefits account.

Employees interested in joining the program should register through the HR portal. Participation is voluntary, and personal health information will remain confidential. The HR department expects strong interest in the program, based on results from a recent employee survey in which 78% of respondents said they would like more wellness resources at work.

Question 1
What is one benefit of the new wellness program?
(A)A higher salary
(B)Discounted gym memberships
(C)Extra vacation days
(D)A company car
Question 2
What must employees do to receive a bonus?
(A)Attend a training session
(B)Refer a new employee
(C)Complete a health assessment
(D)Submit a claim form
Question 3
How will employees join the program?
(A)By calling HR
(B)By registering on the HR portal
(C)By visiting a clinic
(D)By emailing their manager
Question 4
According to the survey, how did most employees feel about wellness resources?
(A)They were not interested
(B)They wanted more resources
(C)They were confused about the program
(D)They preferred lower premiums

🎧 Listening Practice

Conversation (Part 3 style)

Teacher: read the script aloud twice (or record it) at natural speed, then ask students the questions below.

Woman: Hi, I have a question about my health insurance claim. I submitted it two weeks ago, but I haven't heard anything.

Man: Let me check the system... It looks like the claim is still being reviewed. It can take up to three weeks.

Woman: I see. Do I need to submit any additional documents?

Man: Not that I can see, but I'll email you if anything is missing.

Woman: Great, thank you. One more thing β€” can I still enroll my new dependent this month?

Man: Yes, since it's within 30 days of the change, you're still eligible.

Question 1
Why is the woman contacting the man?
(A)To ask about a job application
(B)To ask about an insurance claim
(C)To cancel her insurance
(D)To request a refund
Question 2
What does the man say about the claim?
(A)It has been denied
(B)It is still being reviewed
(C)It was approved immediately
(D)It was lost
Question 3
What does the woman ask about at the end?
(A)Adding a dependent
(B)Changing her address
(C)Increasing her coverage
(D)Canceling her plan

πŸ”‘ Answer Key

Part 5
1. A 2. B 3. A 4. A 5. A
Part 6
1. A 2. A 3. A 4. A
Part 7
1. B 2. C 3. B 4. B
Listening
1. B 2. B 3. A

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